Conditions & Guidelines
Entry Conditions and Guidelines
If you have any special requests for your visit here at Rainbow's End you will need to let us know prior to the day to make arrangements.
Safety: Guest safety is our number one priority at Rainbow’s End and we have rigorous policies and processes in place to ensure the safety of our guests. For your safety please follow all written signage and verbal instructions. Safety harnesses must be able to close, fasten and lock, in order for guests to safely participate. Height and weight restrictions apply to rides. For more details see our Health & Safety information.
Restricted Items: None of the following items are to be brought into the park:
- Any kind of weapon
- Glass containers of any kind
Additional items may be prohibited during special events such as Night Rides.
Bag Checks: We perform bag checks at our entrances. No persons will be permitted entry to the park if they have any of the restricted items listed above. We apologise for any inconvenience the bag checks cause, but hope you understand and will work with us to keep our park a safe and secure place for all.
Supervision: Children must be actively supervised by a parent or caregiver at all times, including in Kidz Kingdom.
Medical Conditions: See medical and accessibility information
Mobility: See medical and accessibility information
Pregnancy: For safety reasons Rainbow's End does not allow pregnant guests on rides.
Loose items: Loose items are not permitted on rides. Rainbow’s End accepts no responsibility for guest property, including property placed in non-secure storage containment areas at individual rides. The public are not permitted to use go-pro or other cameras on rides, this includes phones and phone cameras.
Lockers: Secure lockers are available for your valuable belongings. It is recommended that you do not leave any valuable items in your vehicle.
Footwear: Enclosed footwear is recommended for all rides. In wet conditions, closed non-slip footwear is recommended at all times in the park.
Ride Availability: All rides may not be available on the day you visit due to maintenance, adverse weather or developments in the park. Please check the home page for updated information on rides or see our upcoming information. Park may be closed in adverse weather conditions, please check the website before your visit.
Strollers: These are available for hire while you are visiting the park from Guest Services or our Kidz Kingdom area.
Food: Rainbow's End has a great selection of dining options for individuals, families and groups. No outside food may be brought into the park, however a special birthday cake may be brought into the park only if you have booked our Birthday Room or Rainbow Birthday package. We have tables outside the park where you may leave the park to enjoy food from home or other businesses.
Items: For the enjoyment of all guests the following are not permitted in the park: skateboards, roller blades, boom boxes, radio devices, gang colours, cooking devices, pets (excluding guide dogs), or any other item that management deems inappropriate.
Drugs and alcohol: Drugs and alcohol are not permitted in the park. Anyone found to be under the influence of drugs or alcohol (intoxicated) may not participate on rides and may be evicted from the park.
Smoking & vaping: Rainbow’s End in a non-smoking venue. A designated smoking area is provided. Please refer to the park map for location.
Refusal of Entry: Rainbow's End is a family destination and while we encourage our guests to enjoy themselves, behaviour deemed unacceptable by management may be grounds to revoke admission. Queue jumping or spitting are unacceptable and may result in perpetrators being evicted from the Park. Rainbow’s End reserves the right to refuse entry.
If the park reaches capacity for any event or on a normal day of operating, we reserve the right to close the park to further guests. Whilst this is very inconvenient it is necessary for guest experience and health and safety. We apologise in advance for any inconvenience this may cause.
For further clarification of any of these guidelines please speak to one of our team members. Have a great day at Rainbow's End - where there's fun on demand!